Our 100% Guarantee
We guarantee that any product you purchase from WE LOVE YOUR OFFICE, will work to the highest standards. In the unlikely event that a product fails it will be replaced or refunded as necessary.
Returns Policy
Goods returned for exchange or credit must be in their original packaging and in re-saleable condition.
Damaged goods to be refused on delivery, for further information call 02392 070442 and will be replaced free of charge.
Faulty goods to be advised within 3 working days.
Any shortages, miss picks or not required goods must be reported within 3 working days.
General Terms and Conditions of Sale
Orders
Orders placed via the website will be treated as confirmed orders providing either a credit card number is given or a pro-forma invoice requested. Orders placed on account will require payment within agreed terms these terms will be shown on your invoices.. All sales are final, special items ordered on the customer’s request are non-cancellable.
Price
Prices are checked regularly, however, We Love Your Office.com Ltd reserves the right to vary prices without notice. We Love Your Office.com Ltd will notify the purchaser prior to invoicing of any price change. All prices are exclusive of VAT, which will be charged at the appropriate rate. Prices shown on the website may be subject to change without notice. We reserve the right to refuse orders placed with incorrect pricing for re negotiation. The prices advertised on this site apply only to orders via the E commerce service.
Delivery
We Love Your Office.com Ltd will endeavour to maintain agreed delivery Dates, however we cannot be held responsible for late delivery due to circumstances outside out of our control. In no case shall delay be grounds for rejecting goods or cancelling an order. Special delivery instructions must be advised on the delivery address which can amended on our website at the point of checkout or by email request.
Cancellation and Return
No cancellation of an order will be valid unless it is in writing by official email and accepted by We Love Your Office.com Ltd. Upon agreed cancellation of any order, the purchaser will be liable to a 25% (of goods value) re-stocking fee. Amendments may also be subject to a similar liability. On no account will cancellation be accepted for items specially purchased on the customer’s behalf. In no circumstances may goods correctly supplied against a firm order be returned without the purchaser having first applied for and obtained an email of consent We Love Your Office.com Ltd. Goods are supplied with their respective manufacturer’s warranties. These involve a ‘return to base’ guarantee.
Payment
Your payment terms are shown on each invoice and we expect conformity to payment dates within reason. We accept payment by credit card bank transfer and direct debit. You will be mad aware of the payment terms on receipt of every invoice either proforma or extended credit invoices.
Ownership
The ownership of the goods shall remain with We Love Your Office.com Ltd until such time as all sums owing to us whether under this contract or any other contract have been paid.
Limited Liability
Any liability, which we may incur to you in contract or tort (including liability of negligence) arising out of, or as a result of any failure to supply or deliver goods, any delay in delivery of goods, any defect in goods or service, shall be limited to the purchase price of the goods in question.
However, your statutory rights are not affected. The purchaser uses all products at their own risk. We Love Your Office.com Ltd will not be liable for any loss, delay or damage as a result of misuse of the product supplied. Liability is limited to the cost of the product supplied.
Force Majeure
These conditions of sale shall be construed in accordance with the laws of England and if any question, dispute or difference shall arise between the parties in respect of their interpretation, the same shall be referred by agreement in a single arbitrator otherwise it shall be referred to arbitration under the provisions also being applicable to the case of reference to a single arbitrator. We shall incur no liability for failure to perform our obligations thereunder due to the existence of circumstances which we have not caused or are beyond our control.
These terms and conditions do not affect your statutory rights.